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Terms and Conditions

Thank you for visiting https://martinestate.vinagency.com, the website of Martin Estate® (the “Site”). Your use of and access to this Site is conditional upon your acceptance of these Terms of Use including our Privacy Policy (below). By accessing and using this Site, you are agreeing to these Terms of Use and our Privacy Policy. If you do not agree with any of these Terms and Conditions, do not access or otherwise use this website or any information or materials contained on this site. The content of the pages of this website is for your general information only. We do not provide any warranty or guarantee as to the accuracy, timeliness, or completeness of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. The Site is owned by Puerta Dorada LLC dba Martin Estate, Post Office Box 390, Rutherford, CA 94573, USA (“Martin Estate”, “us”, “we”, or “our”).

Martin Estate reserves the right to modify and update these policies at any time, and it is specified that any modifications and updates of the policies shall apply as soon as they are posted online.

USER AGE

This Site is intended to be used and accessed by people who are of legal age to purchase and consume alcohol. Martin Estate does not knowingly attempt to solicit or receive any information from persons under age 21. By using the Site, you are representing that you are at least 21 years of age.

ATTENTION CALIFORNIA RESIDENTS

Proposition 65 WARNING: Drinking Distilled Spirits, Beer, Coolers, Wine and Other Alcoholic Beverages May Increase Cancer Risk, and During Pregnancy, Can Cause Birth Defects.

Shipping

You must be 21 years or older to buy wine. By placing your order with Martin Estate, you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. No shipments will be left without an adult signature, so we strongly suggest shipping to a business address. We cannot ship to a U.S. Postal Service Box.

Customers are responsible for additional shipping costs due to missed deliveries and shipment address changes.

By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination.
Current regulations prevent us from shipping to addresses in the following states: AL (exception: shipments sent to licensed ABC Stores), DE, MS, NH, UT, and VT.

RETURN/EXCHANGE POLICY

Wine is a perishable commodity. It is intolerant of temperature extremes: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Martin Estate makes every effort to ensure a safe delivery of your wine to your home or business. Martin Estate is not responsible for, and will not replace, wine that is damaged by extreme weather conditions during shipment. When the common carrier takes possession of your wine order, responsibility for the wine transfers to the purchaser.

Your satisfaction is very important to us. We will replace or refund any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. Please notify us at wines@martinestate.vinagency.com within six months of purchase. We ask the customer return the unfinished portion of the original bottle for replacement. After six months from the date of purchase wine cannot be returned. Shipping charges for returns and replacements are the responsibility of the purchaser. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. Therefore, we are unable to accept return of wine that is ordered in error. Martin Estate will not accept claims from individuals who purchased or received wine from a third party. Furthermore, any bottle acquired from a vintage that is older than 10 years from the year of purchase cannot be returned for any reason and the purchaser assumes all risk.

A 20% restocking fee in addition to the original shipping charges will apply to all canceled orders that shipped and have been returned.

CREDIT CARD REFUNDS

Once the wine to be refunded is received, Martin Estate will refund your credit card account for the cost of the wine, less shipping charges. A 20% restocking fee in addition to the original shipping charges will apply to all canceled orders that shipped and have been returned.

Refunds will be applied to the credit card used at the time of purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.